shipping
Information
  • 12/05/2017 HOLIDAY ORDERS CUTOFF DATE
    We strongly recommend that you place your orders by Monday 12/11 in order to receive them by Christmas.
  • 11/15/2017 System difficulties has been resolved
    System difficulties of Authorized.net has been resolved. Credit card purchase option is now enabled. Thank you.
  • 10/16/2017 System Maintenance
    Due to the system maintenance of Authorize.net, credit card transactions will be disabled between 10:00-11:00PM PST Saturday October 21st. We apologize for any inconvenience.
  • 03/23/2017 LUPICIA PLANO(TEXAS)GRAND OPENING on 4/14
    The date of the grand opening of LUPICIA FRESH TEA PLANO has been changed from March 25th to Friday April 14. We apologize for any inconvenience, and look forward to seeing you in April. Thank you.
  • 01/27/2017 Special Offer at Ala Moana Store in Hawaii
    A special Lunar New Year celebration offer at Ala Moana store! Receive a FREE GIFT with a purchase of $36 or more from January 27 (FRI)-29(SUN)
  • 01/11/2017 IMPORTANT NOTICE: Payment page viewing issue resolved
    We sincerely apologize for the difficulties in viewing the credit card payment page during January 5-11. The issue has been resolved and the page in question is now functioning. Thank you very much.
  • 12/07/2016 HOLIDAY ORDERS CUTOFF DATE
    We strongly recommend that you place your orders by 12/12 in order to receive them by Christmas.*
  • 12/07/2016 HOLIDAY ORDERS notes
    *Please note that your order may be delayed due to inclement weather occurring along the shipment route, that is out of our control, regardless of the shipping method. Excludes international orders.
  • 11/18/2016 Possible Technical Difficulties
    Due to high order volume, our website has been experiencing technical difficulties. If it is taking a long time to process the order, please do not click multiple times.
  • 11/18/2016 Lupicia Contact
    If you are experiencing technical issues, please contact us at supportusa@lupicia.co.jp
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