Careers

Sales Associates (Full Time) - Ala Moana - Honolulu

The responsibilities and requirements for this position include, but are not limited to:

• Providing exceptional customer service.
• Ability to work a flexible schedule, including mornings/evenings, holidays, and weekends for 5 days per week.
• Maintain a clean store environment.
• Accurate cashiering and cash handling responsibilities.
• Build and wrap custom gift sets for customers.
• Assist customers with picking up their Buy-online-pickup-in-store Orders.
• Upselling customers on new products/seasonal releases.
• Communicate product information to customers when assisting them with purchases.
• Build rapport with customers to develop returning client relationships.

Qualifications:

• Retail sales associate and/or customer service experience. (Required)
• Ability to work well with others and learn on the job.
• Bilingual or multilingual skills are a plus.
• Cooperative team player.
• Ability to build a working knowledge of 150+ teas and products.
• Ability to lift 50 pounds.
• Ability to stand/walk for long periods of time.
• Basic typing skills necessary.
• Ability to multitask.
• Ability to self-motivate to complete tasks.

Assistant Manager (Full Time) - Ala Moana - Honolulu

The responsibilities and requirements for this position include, but are not limited to:

• Oversee the daily operations of the store, including sales, customer service, & inventory management.
• Work with Manager to develop and implement training programs to ensure staff members are knowledgeable about products & sales techniques.
• Monitor and analyze sales performance to identify areas for improvement and develop strategies to increase revenue.
• Manage employee schedules and ensure adequate staffing levels to meet customer demand.
• Provide exceptional customer service by resolving customer complaints and ensuring a positive shopping experience.
• Maintain a clean and organized store environment.
• Conduct employee orientations and provide ongoing coaching and feedback.
• Utilize point-of-sale (POS) systems to process transactions accurately and efficiently.

Qualifications:

• Previous experience in retail management or similar role (1+ Years).
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written.
• Ability to effectively sell products and communicate product knowledge to customers.
• Experience in shift management, including opening and closing procedures.
• Proficiency in using cash registers and POS systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong organizational skills with an attention to detail.
• Bilingual or multilingual skills are a plus.

• Dental insurance
• Health insurance
• Employee discount
• Flexible scheduling
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)
• Associates Degree or higher (Preferred)

Availability:

• Day shift (Required)
• Night shift (Required)
• Mon-Fri
• Weekends as needed