We would like to alert our customers to a fraudulent website we have recently been made aware of.
The URL for this website is lupiciahq.com and we highly recommend not going to this site as it is possible that malicious and unsafe connections may be made to your device.
Please be aware of the following concerning aspects regarding this site!
- Support/contact email address listed as support@lupiciahawaii.com (Our support email is supportusa@lupicia.co.jp)
- The website lists our products for 70% off, including E-Gift Cards. (All discounts and sales are communicated to our customers via. E-mail or Instagram post.)
- When attempting to make an account, website shows text displaying "Become a {storeName} Member". (Lupicia Hawaii only allows customers to log in with password/email or via. SHOP.)
- Checkout does not feature our unique theme, and does not show any Shopify branding. (Our genuine website is built using the Shopify Platform)
-
Website features customer reviews on front page. (Our genuine site only shows tea products on our front page).
If you have erroneously purchased from this unsafe website, we highly recommend you close/freeze any card used, and to contact your banking institution to file a chargeback or receive a refund.
Currently, the official LUPICIA websites are as follows:
lupicia.com
usa.lupicia.com
lupicia.fr
lupicia.com.au
Any other links or websites are not official LUPICIA online stores. Please be safe online!